E-commerce Software Application
Customer: Gateway Avenue Sdn. Bhd.
Gateway Avenue is a small company with 30 staff and two branches in Penang and Johor. Its headquarter is located in Subang Jaya, Malaysia. Turnover of Gateway Avenue is below RM 5 millions per year. Gateway Avenue Sdn Bhd has been a leading provider of HP spare parts with more than 30 dealers in Malaysia since 1996. It handles more than 10,000 different HP, Compaq and Epson spare parts. NextLogic developed a customized inventory control system for Gateway Avenue as a first project. Based on the satisfaction, client was happy to award us with development of payroll and attendance system too.
Some basic facts about the project
- development time of the system - 3 months
- regular updates and maintenance since February 2005
- ROI - 2 months
- Gateway Avenue has become our regular customer and we have developed few additional systems for them leading to the complete ERP solution (inventory control system, CRM, workshop management system, accounting and e-commerce solution)
Features and functionality of the system:
- On line request for quotation
- Customer profile management and update - including contact persons details
- Products database available for users
- Check of stock and price of spare parts
- Promotions incorporation
- Shopping cart
- Tracking of POs submitted on line as well as off line and their status
- Tracking of spare parts ordered and their status
- Tracking of Invoices and status of payments
- Tracking of exchange return parts to be returned to Gateway Avenue
- Tracking of printer repair cases and their status
- Loyalty points tracking and on line points redemption
- On line feedback, suggestion, request submission
- On line help


